Frequently Asked Questions
Do you bring enough ice cream so that everybody gets 1?
Yes, we make sure that everyone has the chance to enjoy one of our ice creams. Some of your guests may not want one and others will want more than one. It balances itself out.
How many flavors can we choose?
This depends on which size package you pick. Events of less than 100 guests will receive 4 flavors. Events of 100 or more will receive 6 flavors.
Are there any other fees?
We do charge a small travel fee if your venue is outside of a 15 mile radius from our office in Santa Clarita, CA. Contact us for an estimate.
Can I have a custom sign on the cart?
Yes! We work closely with Happily Ever Etched to create custom signs for our customers. Whether you want your name or your hashtag, their designers can whip up exactly what you want. Extra charges apply.
If you want to order anything else from their shop, you can use the promo code PALETA10 for 10% off your purchase.
How do I secure my date?
We require a non-refundable deposit at the time of booking to secure your date. The rest is due 2 weeks before your event.